Case Manager - ReFORM
To provide case management services to WV ReFORM Program participants as they become empowered parents with the skills and resources that they need to succeed as parents and as providers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Arranges, coordinates, monitors, evaluates, and advocates for a package of multiple services to meet the specific participant’s needs.
Works with participants both in advance of employment and post-placement through provision of wraparound support services and discussing strategies for employment retention and for professional advancement and higher wages.
Conducts initial interviews with each participant using a detailed intake packet.
Develops case management plans based on participants’ goals and barriers.
Assesses the needs (Socio-economic, psychological, financial, housing, and employment, etc.) of the participant and his/her family, when appropriate and make the necessary/ appropriate referrals.
Administers the Level of Service/Case Management Inventory (LS/CMI) assessment to determine the risks and needs of enrollees with criminal backgrounds.
Follows-up with participants for up to one year.
Conduct domestic violence screenings and makes referrals as needed.
Enrolls participants in vocational training as appropriate.
Enrolls participants in training elements as appropriate.
Executes work plan.
Administers assessment tools and make the necessary/ appropriate referrals according to findings.
Maintains frequent contact with participants.
Prepares program reports.
Adheres to established data processes.
Inputs necessary participant data into required data base systems.
Records and maintains all files and documentation on participants.
Assist participants in job skill development (resume building) and employment search and acquisition.
Adheres to all policies and procedures of KISRA.
Participants’ personal information shall not be shared with anyone outside of KISRA without their signed consent. Violation of this confidentiality can result in corrective action, up to and including dismissal according to KISRA policy and procedures.
RESOURCES AND METHODS:
Employee must know how to use a Microsoft Windows-based computer and software applications needed to perform duties (Microsoft Word, Excel, PowerPoint, Outlook and the Internet). The individual must be familiar with the following office equipment: copier, fax machine, shredder, and scanner.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORKING CONDITIONS AND ENVIRONMENTAL ISSUES:
Employee must be an excellent face to face and telephone communicator. Additionally, travel to attend meetings and conferences, as well as to develop and maintain strong networking relationships with collaborators is required.
KNOWLEDGE, ABILITIES, AND SKILLS:
To perform this job successfully, the employee must be able to multi-task and perform each duty satisfactorily. The ability to analyze program information is required in order to prepare reports. Experience in dealing with a wide range of constituencies.
The employee reports to the Program Manager. A monthly program report on activities is required.
Annual reviews will be conducted by the Program Manager.
EDUCATION AND EXPERIENCE:
Bachelor’s degree in human services related field. At least three years of case management is required. At least three years of work experience in a similar position is required.
Ability to manage multiple tasks simultaneously and thrive in an environment with multiple priorities.
Strong work ethic.
Ability to function effectively with peers and other associates within a demanding work environment.
Good analytical skills, basic business intuition and good common sense.
Program promotion duties will be required from time to time.
OTHER DUTIES AND RESPONSIBILITIES:
Any other duties as assigned by immediate supervisor.
Please send your resume and cover letter to CEO@kisra.org.